Just had another great experience with support. So I just want to add to what others have said: Quick License Manager is an amazing product that does everything you need to fully automate the management and delivery of licenses to your customers. The online activation features have helped us make the licensing process almost invisible to our customers. We have been using QLM for three years, and the product, the support and their hosted service have always been top notch. If you need online activation or license delivery and are considering QLM, you should look no further.