These guys are good, if you need a combination of fast, reliable, and price friendly service, then here is the last Bus stop. Their customer service is excellent, i give them 200% with 5 stars. Flexxme Software technologies ... See MoreSee Less
Just had another great experience with support. So I just want to add to what others have said: Quick License Manager is an amazing product that does everything you need to fully automate the management and delivery of licenses to your customers. The online activation features have helped us make the licensing process almost invisible to our customers. We have been using QLM for three years, and the product, the support and their hosted service have always been top notch. If you need online activation or license delivery and are considering QLM, you should look no further. ... See MoreSee Less
I evaluated several products for application protection. I needed a fully automated solution. I was looking for a solution that included automated sales, automatic license generation for trial and permanent, along with sales and license activation tracking. QLM license manager was the only one that could meet all these needs and is competitively priced. Support is exceptional. I would recommend this product to anyone looking for a full rounded software licensing solution. ... See MoreSee Less
For the second time, I've recommended QLM to an Excel client to help license their project. Both projects have been in VBA. I've had to work with Soraco's customer support to get things to work the way I need to and they have been fantastic. It's not just a great product that makes licensing workbooks easy - it's great customer service. And as I learn more and more about how QLM works and how I can make it work for these projects - the more I like it! ... See MoreSee Less
This is great product. It has all the features I was looking for. It has a great encryption software license system to guard from cracking and casual sharing of software.
The added feature that sold me is tools to build a marketing list from trial licenses. It has customer database email tools and templates for customer updates and email marketing. It can even be integrated with with MailChimp.
Before using Soraco Qlm Pro, I think of the thousands of downloads of my software and never built a customer email list from them. All the most successful online marketers say if your not building a list your online business will fail.
I like the fact that Soraco works from a local computer application linked to the license server to give a heads up view in one place of your daily statistics.
Everything to run your software business is organized into tabs in one place. I use to have jump around between windows and browser online logins to deal with business. It makes running a software business a lot easier.
The most important thing is that there is great Tech Support. A real software engineer that can fix any problem with a fast response. ... See MoreSee Less
Thank you for the great feedback Jeff. Much appreciated. Best of luck for your product.
5 years ago
Thanks for helping to troubleshoot our WooCommerce plugin setup yesterday. QLM is a fantastic solution for licensing and we'll definitely be using it for all our software licensing needs going forward. ... See MoreSee Less
Shout out to Soraco support! I needed their help yesterday regarding an issue I had due to a PC crash that forced me to reinstall and older version of QLM and the support received was truly outstanding. In less than an hour of opening a ticket I was contacted about it and they managed to resolve the issue quicker than I though possible providing the necessary advice all along the way. Nice job! ... See MoreSee Less
Soraco Technologies provided wonderful support to me. I had a product licensing question from an earlier version QLM and they were able to resolve the issue quickly. Thanks for the quick response to my problem. ... See MoreSee Less
I continue to be impressed with the quality of your product, as well as the quality and responsiveness of your support. The fact that you commit so much time to your customers who are using VBA made your product very easy for us to choose. ... See MoreSee Less
Fantastic support from Soraco every time, even with conflicting time zones. They really are extremely quick to get back to you, to the point of discussion and most importantly resolve issues satisfyingly quick. ... See MoreSee Less
The Customer service provided by Soraco is absolutely second to none! We just upgraded to QLM 8.2 and had some questions regarding the upgrade. Not only is QLM a wonderful product, but the company behind it is nothing short of incredible. John in particular went way above and beyond the call of duty to make sure that our transition to QLM 8.2 went as smoothly as possible. I can speak for our entire company when I say that we deeply appreciate the amazing support, and we strongly recommend Soraco Technologies. ... See MoreSee Less
I was trying to solve a Windows bug problem and trying to figure out if QLM contributed to my problems. Soraco Tech Support was fast, very responsive, and helped me along every step of the diagnosis and debugging messages till the problem was resolved - it turned out that it was not a QLM problem. Thanks! Absolutely fantastic support. ... See MoreSee Less
A big thanks to the help from the Soraco Support team, especially John Michel who is incredibly knowledgeable, prompt, and patient with my often very minor queries (and lately a very important resolution for a process related problem I had this week). Thanks again! ... See MoreSee Less
Thanks for the great feedback David! Much appreciated.
7 years ago
Had several issues that needed quick answers when integrating with our JEE hosted solution, and the Soraco Support was always very helpful and quick in resolving them. Thumbs up to the team for their customer interactions! ... See MoreSee Less
I have to say I've never had such a good tech support experience as the one I've had with John Michel! Prompt, friendly, and patient with a newbie using their QLM product, John surprised me with some Saturday support! A rarity in business today! And the integration with Zendesk via email was absolutely seamless! Thanks! ... See MoreSee Less
QLM was the clear winner when we compared licensing platforms for our PC and Mac products, and the support received from Soraco to help get our web-based payment and license generation process working has been second-to-none. ... See MoreSee Less
Thank you for the feedback. What feature would you like us to add?
Ideas coming out my mind:
-The QLM console is cool, but it's hard to manage licensing while on the road. I have to remote connect to my PC to manage that. That means also i have to keep this PC powered on and running whole time.
-Once a license is created, the only way i found to set an expiration is to upgrade it and so change the numbers. Would it be possible to set it on the current license ?
-In manage keys, the table in table (group by & co) made it a bit a pain to navigate inside.
-Web site deployment: didn't try recently, but a bit a pain to integrate on web servers with already quite stuff inside.
-As far as i remember, the web site can only use SQL authentication, at least i couldn't do better. I would enjoy Windows Authentication to SQL and using SQL Mirroring.
-We easly guess we can do quite a lot of things with your solution, but they don't pop out easily. Maybe i could use more feature i am not aware of.
-Scheduled task looks promising, but here again imply console and workstation opened at all time. Could it be executed from the server ? (launched from windows task scheduler on the server)
-Anything ready to use for integration with prestashop or wordpress plugin ?
-Latest version tab: would be great to set one per language (for multi language apps). How to integrate the fact customer may need first a new license to get this new version ?
Thank you for the great feedback.
- You should consider the QLM Portal when you are on the road. The QLM Portal is an add-on to QLM that allows you to manage license keys from a web browser (works great on an iPad).
- You can extend a license key without issuing a new one. In the Management Console, click on the "Extend Subscription" menu item.
For the remaining items, we will add them to our list of future enhancements.
Have a good one!
We can extend, but we can't set an expiration if the license was without in the first place
That is correct. A permanent license cannot be converted into a license with an expiry date.
Once again the support from John and his team has been outstanding.
If you are after a product to protect your software then QLM definitely does this in spades. Simple to setup but yet so powerful. I would highly recommend this product to any software developer. (which I have). ... See MoreSee Less
I've been using QLM for the last 5 years and it's the best licensing software that I've been able to find out there! It's really easy to install and has all the features I've ever wanted. It's simple to put it into your software applicaiton and now that they've started working with Avangate we might have even found an ecommerce provider that we can sell with! It's a win win ... See MoreSee Less
We are a small startup who looked to protect a Java plugin for Eclipse and we looked at many potential licensing solutions.
After evaluating Soraco’s QLM we concluded that it provided the most complete and easiest licensing package solution for our application.
We've been impressed with the quality of the documentation provided with the QLM package and their online video tutorial. We also found that QLM provides a complete set of features for a fast turnaround solution to protect a product with licensing.
We needed a specialized licensing feature for our product and the Soraco team were able to deliver the feature we needed in less than a week. The Soraco technical support was outstanding and provided answers to questions or issues in less than 24 hours.