News 2018-02-14T18:53:36+00:00

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Facebook Reviews

Google Reviews

7 months ago

David Smithstein

I've been using Socaco QLM for years now, the support has been excellent on the rare occasions I needed it, and their product works as advertised. ... See Less

9 months ago

Michael Scott Thomason

Another GREAT support experience. Response in less than 30 minutes and problem solved! Great licensing system EVER! ... See Less

11 months ago

Siger Studio

I'm very pleased with the product. It has all the features I was looking for.
Wonderful support with super quick responses for every question. Always prompt and useful responses to inquiries, even during the holidays.
Thanks!
Regimantas Valiukas
Siger Studio
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12 months ago

James Jaccard

Excellent product and excellent support. I highly recommend them. ... See Less

12 months ago

Uzoigwe Chiderah

These guys are good, if you need a combination of fast, reliable, and price friendly service, then here is the last Bus stop. Their customer service is excellent, i give them 200% with 5 stars. Flexxme Software technologies ... See Less

1 years ago

Arturo Monge

Just had another great experience with support. So I just want to add to what others have said: Quick License Manager is an amazing product that does everything you need to fully automate the management and delivery of licenses to your customers. The online activation features have helped us make the licensing process almost invisible to our customers. We have been using QLM for three years, and the product, the support and their hosted service have always been top notch. If you need online activation or license delivery and are considering QLM, you should look no further. ... See Less

 

Comment on Facebook

Thank you Arturo for the great feedback!

1 years ago

Doug Maatman

I evaluated several products for application protection. I needed a fully automated solution. I was looking for a solution that included automated sales, automatic license generation for trial and permanent, along with sales and license activation tracking. QLM license manager was the only one that could meet all these needs and is competitively priced. Support is exceptional. I would recommend this product to anyone looking for a full rounded software licensing solution. ... See Less

 

Comment on Facebook

Thank you for the great feedback Doug and good luck with your product.

1 years ago

Nils Peuser

Great support, as always. I usually have my issues resolved within 24 hours, regardless of how simple or complex they are! ... See Less

2 years ago

Emilio Plano Fenoglio

Thanks Soraco. Excellent support !!
I highly recommend this system
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2 years ago

Tracy James

For the second time, I've recommended QLM to an Excel client to help license their project. Both projects have been in VBA. I've had to work with Soraco's customer support to get things to work the way I need to and they have been fantastic. It's not just a great product that makes licensing workbooks easy - it's great customer service. And as I learn more and more about how QLM works and how I can make it work for these projects - the more I like it! ... See Less

2 years ago

Hazem Mohammed Hagrass

Really Impressive product and super responsive support ... See Less

2 years ago

James Whiddon

The product and support have been great. I highly recommend QLM. ... See Less

2 years ago

James Whiddon

I'm very pleased with the product thus far. Works as advertised, and the support has been great. Thanks! ... See Less

2 years ago

Adam Baxter

Thanks for the very prompt support from John yesterday, very happy! ... See Less

2 years ago

Jeff Cox

This is great product. It has all the features I was looking for. It has a great encryption software license system to guard from cracking and casual sharing of software.

The added feature that sold me is tools to build a marketing list from trial licenses. It has customer database email tools and templates for customer updates and email marketing. It can even be integrated with with MailChimp.

Before using Soraco Qlm Pro, I think of the thousands of downloads of my software and never built a customer email list from them. All the most successful online marketers say if your not building a list your online business will fail.

I like the fact that Soraco works from a local computer application linked to the license server to give a heads up view in one place of your daily statistics.

Everything to run your software business is organized into tabs in one place. I use to have jump around between windows and browser online logins to deal with business. It makes running a software business a lot easier.

The most important thing is that there is great Tech Support. A real software engineer that can fix any problem with a fast response.
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Comment on Facebook

Thank you for the great feedback Jeff. Much appreciated. Best of luck for your product.

2 years ago

Paul Egli

Thanks for helping to troubleshoot our WooCommerce plugin setup yesterday. QLM is a fantastic solution for licensing and we'll definitely be using it for all our software licensing needs going forward. ... See Less

2 years ago

Marcos Huber Mendes

Great software and customer support, very nice and well prepared team. ... See Less

2 years ago

Jeff Cox

Great Product & Best Tech Support ... See Less

2 years ago

JackJack Kit

Thank you for your great support, you are professional! ... See Less

2 years ago

Bill Jensen

Flexible, easy to use, affordable and great support! ... See Less

2 years ago

Emilio Plano Fenoglio

Excellent support from Soraco ! Even on weekend
Thanks
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2 years ago

Nikos Liokalos

Shout out to Soraco support! I needed their help yesterday regarding an issue I had due to a PC crash that forced me to reinstall and older version of QLM and the support received was truly outstanding. In less than an hour of opening a ticket I was contacted about it and they managed to resolve the issue quicker than I though possible providing the necessary advice all along the way. Nice job! ... See Less

2 years ago

Daniel Zhevelev

Wonderful support with super quick responses for every question. Wonderful product, works like a charm ... See Less

2 years ago

Pascal Hackolade

Great customer service! Always prompt and useful responses to inquiries, even with the time difference. Thank you! ... See Less

2 years ago

Mark Crumbley

Soraco Technologies provided wonderful support to me. I had a product licensing question from an earlier version QLM and they were able to resolve the issue quickly. Thanks for the quick response to my problem. ... See Less

2 years ago

David Williams

Great customer service , thank you John ... See Less

2 years ago

David Azzopardi

Great support! Even with timezone difference Soraco go out of their way to ensure our product runs smoothly. Each update gets better and better, solid product and look forward to continuing development of our app to fully use the feature set of this quality product. ... See Less

2 years ago

Jon Fournier

I continue to be impressed with the quality of your product, as well as the quality and responsiveness of your support. The fact that you commit so much time to your customers who are using VBA made your product very easy for us to choose. ... See Less

2 years ago

Patrick Tremblay

Very nice customer service! 🙂 Thank you, John! 🙂 ... See Less

2 years ago

Andrew Elder

I received great support setting up a PayPal link to our QLM server. ... See Less

2 years ago

Nathalie Alvarez Cabrera

best support ever ! Thank you. ... See Less

2 years ago

Ven Grollmus

Soraco Technologies provided great technical support - was after some information about QLM, and they were able to put my mid at ease.

It is certainly a product I will be using. Now all I need to do, is finish off my application, and put in the licensing.
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2 years ago

Michael Scott Thomason

Great support and an excellent product! It's the best licensing engine out there. Thanks again Soraco for getting back so quickly to me with my question. ... See Less

2 years ago

Hurni Engineering Sàrl

Thanks Soraco Technologies for the great technical support ! Fast and effective work 🙂 ! ... See Less

2 years ago

Alex Page

Once again - thanks for your awesome support ... See Less

2 years ago

Campbell Sinclair

Fantastic support from Soraco every time, even with conflicting time zones. They really are extremely quick to get back to you, to the point of discussion and most importantly resolve issues satisfyingly quick. ... See Less

2 years ago

Stéphane Trinh

Thanks for the timely and efficient support ... See Less

3 years ago

Ron Coh

Thank you very much for the fast support ! ... See Less

3 years ago

Iliya Yordanov

Great work guys! I love how versatile QLM is! ... See Less

3 years ago

Reinaldo Alvarez Cabrera

Excellent support and attention to details. Thank you very much. Will definitely recommend your company to others. ... See Less

3 years ago

Andrew Ruffner

The Customer service provided by Soraco is absolutely second to none! We just upgraded to QLM 8.2 and had some questions regarding the upgrade. Not only is QLM a wonderful product, but the company behind it is nothing short of incredible. John in particular went way above and beyond the call of duty to make sure that our transition to QLM 8.2 went as smoothly as possible. I can speak for our entire company when I say that we deeply appreciate the amazing support, and we strongly recommend Soraco Technologies. ... See Less

 

Comment on Facebook

I just upgraded from V5 to V8, and I agree with Andrew's comment, and have had the exact same experience.

3 years ago

David Smithstein

Been using SORACO QLM for years now...very satisfied with both product and support. ... See Less

3 years ago

Mukul Mehta

I was trying to solve a Windows bug problem and trying to figure out if QLM contributed to my problems. Soraco Tech Support was fast, very responsive, and helped me along every step of the diagnosis and debugging messages till the problem was resolved - it turned out that it was not a QLM problem. Thanks! Absolutely fantastic support. ... See Less

 

Comment on Facebook

Thank you for the great feedback Mukul and good luck for your product.

3 years ago

Julien Brossoit

Soraco has helped us implement a complete licensing solution for our new software in a fairly short amount of time. QLM had the features and the pricing we were looking for. Since we had some very specific needs, they went as far as implementing new features for us in time for our release. Our questions were answered promptly by support. We are just past the first official release, and are very happy so far. ... See Less

 

Comment on Facebook

Thank you for the great feedback Julien and best of luck for your new release!

3 years ago

Jukka Meklin

We upgraded QLM v8 with Azure Web Service with help of John and are very satisfied with both product and support ... See Less

3 years ago

David Knipe

A big thanks to the help from the Soraco Support team, especially John Michel who is incredibly knowledgeable, prompt, and patient with my often very minor queries (and lately a very important resolution for a process related problem I had this week). Thanks again! ... See Less

 

Comment on Facebook

Thanks for the great feedback David! Much appreciated.

3 years ago

Nils Peuser

Had several issues that needed quick answers when integrating with our JEE hosted solution, and the Soraco Support was always very helpful and quick in resolving them. Thumbs up to the team for their customer interactions! ... See Less

3 years ago

Colin Lamont

Great product, now embedded into our application. ... See Less

 

Comment on Facebook

Thank you Colin and good luck for your application.

3 years ago

Ezra Smith

Using QLM v7...integrates well with FastSpring, comes with fantastic support. Thanks! ... See Less

 

Comment on Facebook

Thank you for the great feedback Ezra.

4 years ago

Jukka Meklin

We started to use QLM v7 and Azure web hosting in our Navisworks plugins. QLM met our needs perfectly and the support is great ... See Less

 

Comment on Facebook

Thank you for the great feedback and good luck for your Navisworks plugins!

4 years ago

Steen Jakobsen

Great product with web hosting and interface to e-comerse FastSpring. ... See Less

 

Comment on Facebook

Thank you for the great feedback Steen!

4 years ago

Leland Falde

We purchased QLM 7. Has met our needs perfectly. Great and timely support for helping us customize to meet our needs! ... See Less

4 years ago

Targa System

We are using Soraco System. Great system and the best suppor we ever have from a software house. Great Job Soraco ... See Less

4 years ago

David Azzopardi

Great support. Supported us in Australia from pre-sales right through to project completion. Highly recommended. ... See Less

 

Comment on Facebook

Best of luck for your product!

4 years ago

Jean Holland

Just wanted to compliment Soraco for helping me over the weekend with a programming problem. It was great to get such over the top service. ... See Less

 

Comment on Facebook

Thank you for the great feedback Jean.

4 years ago

Steve Bumbalough

I have to say I've never had such a good tech support experience as the one I've had with John Michel! Prompt, friendly, and patient with a newbie using their QLM product, John surprised me with some Saturday support! A rarity in business today! And the integration with Zendesk via email was absolutely seamless! Thanks! ... See Less

 

Comment on Facebook

Your feedback is much appreciated!

4 years ago

Mike Both

QLM was the clear winner when we compared licensing platforms for our PC and Mac products, and the support received from Soraco to help get our web-based payment and license generation process working has been second-to-none. ... See Less

 

Comment on Facebook

Glad to hear that and good luck for your product!

4 years ago

PMlabs

Thanks for your support! We are currently implementing QLM into our application and are looking forward to release it soon! 🙂 ... See Less

 

Comment on Facebook

Excellent. Best of luck for your application.

4 years ago

William M Lolli

I am getting our application setup with QLM. My programmer was having problems with the API calls and requested support. The answer he got didn't help, however, he said he was able to get the API functions to work in his C++ Builder environment on his own. I hope our app will be up and running soon and processing thru FastSpring in the next couple of days. ... See Less

 

Comment on Facebook

Hi WilliamGlad to hear your developer was able to resolve the issue.Let me know if there is anything else we can assist you with.Regards John

4 years ago

Barbara Carleton

Great customer service and support! John has been a great resource - has even worked with me on weekends. Great product too. ... See Less

4 years ago

Mathieu Chateau

Great soft, great support !
I didn't expect software licensing protection to be that easy.
Please add new features!
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Comment on Facebook

Thank you for the feedback. What feature would you like us to add?

Ideas coming out my mind: -The QLM console is cool, but it's hard to manage licensing while on the road. I have to remote connect to my PC to manage that. That means also i have to keep this PC powered on and running whole time. -Once a license is created, the only way i found to set an expiration is to upgrade it and so change the numbers. Would it be possible to set it on the current license ? -In manage keys, the table in table (group by & co) made it a bit a pain to navigate inside. -Web site deployment: didn't try recently, but a bit a pain to integrate on web servers with already quite stuff inside. -As far as i remember, the web site can only use SQL authentication, at least i couldn't do better. I would enjoy Windows Authentication to SQL and using SQL Mirroring. -We easly guess we can do quite a lot of things with your solution, but they don't pop out easily. Maybe i could use more feature i am not aware of. -Scheduled task looks promising, but here again imply console and workstation opened at all time. Could it be executed from the server ? (launched from windows task scheduler on the server) -Anything ready to use for integration with prestashop or wordpress plugin ? -Latest version tab: would be great to set one per language (for multi language apps). How to integrate the fact customer may need first a new license to get this new version ?

Hi MathieuThank you for the great feedback.- You should consider the QLM Portal when you are on the road. The QLM Portal is an add-on to QLM that allows you to manage license keys from a web browser (works great on an iPad).- You can extend a license key without issuing a new one. In the Management Console, click on the "Extend Subscription" menu item.For the remaining items, we will add them to our list of future enhancements.Have a good one!

We can extend, but we can't set an expiration if the license was without in the first place

That is correct. A permanent license cannot be converted into a license with an expiry date.

+ View more comments

4 years ago

Tom Barron

Great support and integration work done by the team ... See Less

5 years ago

Kiwi Codes Solutions Ltd

Once again the support from John and his team has been outstanding.

If you are after a product to protect your software then QLM definitely does this in spades. Simple to setup but yet so powerful. I would highly recommend this product to any software developer. (which I have).
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5 years ago

Revolution Design

I have been using QLM for several years now and the in addition to being easy to use the support is top notch, thanks John! ... See Less

5 years ago

Edward O'Bryan Moore

Soraco QLM is an excellent product and the support is awesome. I am not a server expert and Soraco helped with every step in the setup of my QLM web service, and integrating QLM into my Labview application. Again thank you for your patience and helping me succeed.
Sincerely, MIP-Systems.com
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Comment on Facebook

Hi edwardThank you for your great feedback and all the best for your product.Regards John

5 years ago

Jaydel Gluckie

I've been using QLM for the last 5 years and it's the best licensing software that I've been able to find out there! It's really easy to install and has all the features I've ever wanted. It's simple to put it into your software applicaiton and now that they've started working with Avangate we might have even found an ecommerce provider that we can sell with! It's a win win ... See Less

5 years ago

Thomas Norden

I have to say that I truly appreciate the swift and helpful support that I receive from the folks at Soraco. Thanks! ... See Less

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Soraco Technologies
Reviewed from Google

5 out of 5 stars

Kaka Solutions
Kaka Solutions

5 out of 5 stars

posted 2 months ago

The QLM licensing system is by far the most robust, fully-featured and easy to use with sample code for all applications. Highly recommend it. The quality of tech support is outstanding, very prompt and concise. Thank you!

Todd Wilson
Todd Wilson

5 out of 5 stars

posted 2 months ago

Top notch customer support. We've been a customer for many years after our last licensing provider failed miserably. QLM is a great product!

Andrew McPhillips
Andrew McPhillips

5 out of 5 stars

posted 3 weeks ago

Very impressed with both the QLM product and the support - always quick to reply, professional and extremely helpful!

Dean Ziegler
Dean Ziegler

5 out of 5 stars

posted 1 week ago

Technical support is way better than average. Above and beyond expectations.

Paul Barclay
Paul Barclay

5 out of 5 stars

posted 3 months ago

Soraco makes excellent license protection software that is regularly updated with new features and improvements. I've used their products for about 2 years and have received excellent guidance from their support team,.